Store Policies

Returns, Refunds and Exchanges Policy for cherryBLOX.com
Because of the customization of your cherryBLOX product all sales are final and no exchanges or refunds are given.

Please email info@cherryblox.com with any questions or comments

If you prefer to use physical mail address:
cherryBLOX.com
1304 Westgate Center Drive
Winston-Salem, North Carolina 27103
Phone (336) 768-8115
Fax (336) 768-1508

Exchanges
We do not offer exchanges on cherryBLOX as all BLOX are customozied and persolizonized.

Payment Policy
Accepted Methods of Payment listed below:

Credit Card (Visa, Master Card, American Express, Discover)
PayPal
Check/Money Order
Cash On Delivery

Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

cherryBLOX.com
1304 Westgate Center Drive
Winston-Salem, North Carolina 27103
Phone (336) 768-8115
Fax (336) 768-1508

Shipping Policy - Turnaround
All orders are shipped within 2-3 weeks after receipt of order.

Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.